Rad Web Hosting has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.
We use your IP address to help diagnose problems with our server and to administer our Web site. We use this information for no other reason.
Our site uses an order form for customers to request services. (256 bit encryption). We collect sensitive information which is used only for billing and contact information. This information is not sold, distributed or used in any other way. PayPal, our merchant services provider, will have access to your sensitive information solely for the purpose of processing payment. They also use 256-bit high-grade encryption. We may store the last 4 digits of your credit card in our system. PayPal will store your complete credit card profile in theirs for recurring billing.
Contact information from the order forms is used to get in touch with the customer when necessary.
Billing information collected is used to bill the user for services.
Unique identifiers are collected from website visitors to verify the user’s identity.
Demographic and profile data is also collected at our site.
We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.
Information collected on this site is strictly for our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONALY IDENTIFIABLE INFORMATION SUCH BILLING INFORMATION, ETC. The only exceptions to this, are our 3rd party merchant credit card processing services, such as Payza and PayPal and certain 3rd parties from whom we resell products and services. You may view PayPal’s privacy policies here.
Rad Web Hosting makes use of Google Analytics, Search Console, Tag Manager, and other Google integrations to collect anonymized usage data. This is done for the ultimate purpose of improving user experience when visiting our websites. To opt-out of anonymous usage data collection, install the Google Analytics Opt-out Browser Add-on.
The third-party disclosures described above do not apply to mobile phone numbers, SMS opt-in information, or text messaging consent. Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. Please see the "Mobile Messaging and SMS Privacy" section below.
Rad Web Hosting may collect mobile telephone numbers and related information when customers or prospective customers voluntarily opt in to receive SMS or other mobile communications from us. We use this information to provide the communications for which the individual has provided consent, which may include account notifications, service-related communications, customer support messages, security notifications, and other communications associated with our services.
We do not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or messaging consent information to third parties or affiliates for marketing or promotional purposes.
Mobile information and text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. This restriction applies notwithstanding any other provision of this Privacy Policy concerning the sharing of information with third parties.
We may disclose information to service providers and subcontractors solely when necessary to provide and support our messaging services, such as telecommunications carriers, messaging platform providers, and other vendors that facilitate delivery of communications on our behalf. These parties are not authorized by Rad Web Hosting to use SMS opt-in data or messaging consent for their own marketing or promotional purposes.
Participation in Rad Web Hosting's SMS messaging program is voluntary. Message frequency may vary depending upon the services, account activity, support interactions, or communications for which the recipient has opted in. Message and data rates may apply.
Recipients may opt out of SMS communications at any time by replying STOP to a message. Where applicable, recipients may reply HELP for assistance. Opting out of SMS communications does not prevent Rad Web Hosting from communicating through other methods when permitted or required, including email, support tickets, or account notifications.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Consent to receive SMS messages from Rad Web Hosting is not transferable to any third party or affiliate.
By virtue of various legislation, notably the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), users may be entitled to request request their account and all data relating to their account be deleted. For more information regarding these practices, please visit our knowledgebase article and follow the steps outlined in "How to Submit Data Removal Request" article located at the following URL: https://radwebhosting.com/client_area/knowledgebase/272/How-to-Submit-Data-Deletion-Request.html
We will not share your personal information or data hosted on our servers with outside entities or authorities not explicitly defined within this privacy agreement. (such as our payment processor) The only exception to this, is if we see a felony being committed or we are served with a warrant or civil subpoena by a government authority.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: support@radwebhosting.com
RAD WEB HOSTING
400 S. AKARD ST.
STE #200
DALLAS, TX 75202
UNITED STATES