This is the Refund Policy for RADWEBHOSTING.COM, accessible from https://radwebhosting.com
Rad Web Hosting reserves the right to cancel any account at any time with or without notice.
Misuse or Service Abuse may result in the suspension or termination of your services. No refunds will be issued for services which are Suspended or Terminated. (SEE: Acceptable Use Policy)
Customers may cancel at any time via a cancellation request. Rad Web Hosting gives you an unconditional 30 day money back guarantee on managed shared, reseller, VPS and backup storage hosting solutions for first-time customers. There are no refunds on dedicated servers, software licensing, 3rd-party services ordered from our website, administrative fees, managed support, labor or installation fees for custom software, domain name purchases, SSL Certificates, or Web Design. Refund requests after the initial 30 days will not be refunded. Refund guarantee provisions up to one refund per user. Subsequent refund requests will not be honored. The amount refunded will be equal to the purchase price less the cost of any software licensing, 3rd-party services ordered from our website, administrative fees, managed support, labor or installation fees for custom software, domain name purchases, SSL Certificates, or Web Design services provided or bundled with the service.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Monthly, Quarterly, Semi-Annually, and Annually Payment plans are only refundable on or before the 30th day of service. Monthly, Quarterly, Semi-Annually, and Annually Payment plans are NOT refundable after the 30th day of service. When paying through any gateway, refunds will only contain the amount received to us after gateway fees are deducted from the payment.
PayPal and Credit Card Payments
In the event that refunds are issued for services paid by PayPal or Credit Cards, the refund will be issued as back to the original payment source/account used at purchase. Refunds will be issued in the amount received by us after gateway fees are deducted from the payment (Net Funds Received).
Account Balance Payment
In the event that refunds are issued for services paid by Account Balance, the refund will be issued as Account Balance and will be added to the client's existing credit balance. Account Balance credit will be automatically applied against future invoices. Transactions for adding Account Credit are non-refundable.
Cryptocurrency Payment
In the event that refunds are issued for services paid in cryptocurrencies, the refund will be issued as account credit, less any gateway fees paid by Rad Web Hosting on initial transaction. Refund amount is added to the client's existing credit balance and will be automatically applied against future invoices.
Violations of the Terms of Service, Acceptable Use Policy, or Anti-Spam Policy will waive/void the refund policy.