This article provides a guide for resolving a VPS start/boot issue that typically affects Windows VPS.
Error Details
In certain circumstances, you may encounter an issue starting a newly built (or rebuilt) VPS server. This error most commonly affects Windows VMs.
Example error message:
There was an error while starting the new VPS error: Failed to create domain from /etc/libvirt/qemu/v4283.xml error: unsupported configuration: qemu does not support the accel2d setting
Steps to Fix
To resolve this issue, follow the steps:
- Access the VPS Manager.
- Navigate to the Advanced Settings of VPS configuration.
- Deselect the "Acceleration" setting.
- Save the VPS configuration.
- Power down, then Start/Boot your VPS
- The VPS will now start as intended.
In case this workaround doesn't solve your issue, please open a support ticket for further assistance.