Open a Support Ticket


This article provides a guide to opening a support ticket in your Hosting Dashboard.

Getting Started

  1. Login to your Hosting Dashboard account
  2. Navigate to "Open a Ticket" in the sidebar menu (located under "Support")
    Open a Support Ticket
  3. Select the appropriate Support Department from the list
  4. Fill in the required fields related to your support request
  5. Click on "Submit" to submit your request

Your support request has now been submitted. Our Support Technicians will review and update your ticket. Check for responses in your Hosting Dashboard. SMS, email, and Pushover notifications are available for updates.

  • helpdesk, support ticket, support departments, hosting dashboard
  • 327 Users Found This Useful
Was this answer helpful?

Related Articles

Video: Change Primary Language in cPanel

This video tutorial provides Step-by-Step instructions for changing the Primary Language settings...

Submitting ARIN IP Justification Form

If you have recently ordered a dedicated server with greater than 16 IPs (equivalent to a /28...

Enable Two-Factor Authentication for Client Area

Two-Factor Authentication is really useful for securing your account from unauthorized access. If...

Get Pushover Notifications for Web Hosting Account

This article will describe how to get Pushover Notifications for Rad Web Hosting updates to your...

Get Pushover Notifications for Web Hosting Account

This article will describe how to get Pushover Notifications for Rad Web Hosting updates to your...