If you have recently ordered a dedicated server with greater than 16 IPs (equivalent to a /28 IPv4 subnet), you may have received a support ticket for IP Justification. IPv4 address supply is limited. To ensure the most responsible disbursement of available IPv4 networks, submission of IP Justification documentation is required for IP requests greater than /28 subnet (16 IPs).
This process documents the client's specific usage and reasoning for requiring larger IP allocations, and helps ensure IP availability and prevent network abuse.
Submission of IP Justification Form
Please download the official IP Justification Form and fill in the requested information. When completed, simply attach the PDF file to your Support ticket and update the ticket. Verifications department staff members will review and respond directly.
Verifications Department working hours are MON-FRI 8AM-7PM CST (GMT-06:00). Any requests submitted outside the working hours will be addressed during the subsequent shift, when standard Verifications Department working hours resume.