Rad Cloud WHMCS Module Troubleshooting Guide


This article provides a guide for troubleshooting connections and errors with Rad Cloud WMCS server module.

Common Errors and Solutions

  • Module Command Error: "Could not load the server data (Server IP: XX.XX.XX.XX)"

    • The most common cause of this is server not listening on the required ports (4081:4085).
      • To resolve, go back to WHMCS Admin -> Settings -> Products/Services -> Servers -> Rad_cloud Server to verify the connection. 
  • whmcs module
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