What is Included with Proactive Management Support?

Proactive Management, our full-management Support Tier that provides a complete value , including setup and optimization, top-tier support and ongoing support and performance monitoring and Proactive support response which means our team can resolve issues before you even realize you have one!

What's Included with Proactive Management Support?

Advanced Hosting Solutions

Rad Web Hosting Advanced Hosting provides small to medium-sized companies cost effective solutions for their online infrastructure.

We will work with your company to develop the solution that best fits your plans. For additional information contact our sales department.

  • Clustering / Load Balancing
  • VPNs
  • High-Storage Arrays
  • VoIP Phone Service
  • Managed Firewall Solutions
  • Cloud Services

cPanel + CentOS / Fedora / RedHat / FreeBSD Security Solutions

  • mod_security
  • Kernel / Userland
  • Syn Flood Protection
  • Automatic Security Updates
  • IPTables Firewall
  • PF Firewall Ruleset w/ Scrub (freebsd only)
  • Hardening Temporary Dirs
  • Removal of Un-needed Services
  • Removal of Un-needed RPMs / programs
  • Ksplice Rebootless security updates
  • Logwatch w/ daily reports
  • Daily Security Updates
  • Safer PHP Configuration
  • Brute Force Protection
  • Access Control List (exec protect)
  • Syn Cookie Protection

Server Optimization Solutions

  • Web Server optimization
  • Conversions to LiteSpeed or Nginx
  • Mysql Optimization (slow queries, memory allocation, & connections)
  • PHP Optimization
  • OS optimization (inodes, buffers, memory)
  • Overall hardware check up (CPU, memory, storage)'

Plus, unlimited, free, support tickets for Unmanaged and Proactively Managed services.

  • managed support, proactive management
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