How to backup / restore / cpmove from One cPanel Host to Another?

The best way to transfer cPanel > cPanel is to use the transfer tool:
  1. Log into the cPanel account (end-user)
  2. Go to Files > Backup Wizard
  3. Select Backup
  4. Select backup directory (must be one of the following)
  5. Click Generate Backup
Once the backup finishes, download it from your home directory

Then you import it via WHM on the new host:
  1. Search for cpmove
  2. Select Restore a Full Backup/cpmove File from the menu on the left
  3. Under Transfer Method, select Restore From File
  4. Browse and select the backup you created/downloaded in the previous step
  5. The remaining settings should be fine
  6. Click Restore
You can only restore from WHM. If you are trying to restore TO a shared host, open a support ticket to have the support technicians complete this process.

Feel free to contact support if you have any questions.

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