Create Custom Welcome Email

This article provides a guide for how to create custom Welcome Email in WHMCS.

Create Custom Welcome Email

We recommend to create a new server welcome email template, rather than use the default template provided with WHMCS.

We have provided a custom email template to use for sending server credentials to end-user when server is provisioned (created). This template will utilize merge fields and organize important server details better than the default “VPS/Dedicated Server Welcome Email” template  that is provided with WHMCS. How to add custom Welcome Email template:

  1. In WHMCS admin area, navigate to “Setup->Email Templates”
  2. Choose to “Create New Email Template”
  3. Select “Product/Service” from the “Email Type” drop-down menu and give the template a unique name
    Create custom vps welcome email template
  4. Configure the email sending settings
  5. Add a subject for your email (i.e. “New Server Details”)
  6. To import our pre-made template, click “Enable/Disable Rich-Text Editor” button
  7. Copy and paste the email template from below:
  <p>Dear {$client_name},</p>
  <p><strong>PLEASE PRINT THIS MESSAGE FOR YOUR RECORDS – PLEASE READ THIS EMAIL IN FULL.</strong></p>
  <p>We are pleased to inform you that the server you ordered has been set up.</p>
  <p><strong>Server Details<br /></strong>=============================</p>
  <p>{$service_product_name} - <a title="Manage {$service_product_name}" href="{$whmcs_url}clientarea.php?action=productdetails&id={$service_id}" target="_blank" rel="noopener">Click to Manage</a></p>
  <p>ServerName: {$service_domain}<br />Main IP: {$service_dedicated_ip}<br />Root pass: {$service_password}<br />{if $service_assigned_ips} IP Address Allotted: {$service_assigned_ips} {/if}</p>
  <p><strong>Client Area<br /></strong>=============================</p>
  <p>Manage Service from Client Area: <a href="{$whmcs_url}clientarea.php?action=productdetails&id={$service_id}">Click Here</a></p>
  <p><strong>Manager Details<br /></strong>=============================</p>
  <p><strong>Direct Access<br /></strong>=============================</p>
  <p>You can access your server over SSH. If you are a Windows user, you can use a free SSH client called Putty which can be downloaded from:<br /><a href="http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html" target="_blank" rel="nofollow noopener">http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html</a></p>
  <p>=============================</p>
  <p>{$signature}</p>

This is a basic template layout and you can customize or add additional details, if desired.

Conclusion

You now know how to create custom Welcome Email.

Next Steps:

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